Privacy Policy
Owens MacFadyen
Group
Protecting the privacy and confidentiality of your personal
information has always been fundamental to the way we do business
within Owens MacFadyen Group (herein referred to as Owens
MacFadyen). Our employees and business partners assign great
importance to the protection of your personal information and have
adopted this privacy policy, which has been drafted to comply with
current legal standards regarding the protection of personal
information. This document informs you of our policy on privacy,
and tells you about the ways we ensure that your privacy and the
confidentiality of your information are protected. In particular,
the following measures are in place to ensure your information is
protected:
1. Collecting, using and retaining
personal information
Personal information is information that can be used to identify
you as an individual. We ask you for information to serve you as
our client and we normally obtain all of our information about you
directly from you.
Either before or when we collect information about you, we will
explain how we intend to use it. We will limit the information we
collect to what we need for those purposes, and we will use it only
for those purposes. We will obtain your consent before collecting
information about you from third parties, such as from your
accountant, lawyer or from financial institutions. If you wish to
withdraw your consent, you may do so at any time by advising us in
writing.
We retain your information only as long as it is required for the
reasons it was collected. We may retain your information beyond the
end of your relationship with us but only for so long as it is
legally necessary for us to have sufficient information to respond
to any issue that may arise at a later date.
2. Disclosure of
information
Owens MacFadyen does not disclose personal information to other
individuals or companies without your permission, unless we are
required to do so by law.
Personal information may be disclosed, with your consent, to
financial institutions with whom we act as your agents and to your
other advisors (eg. accountants , lawyers, etc.) Only the necessary
personal information will be provided in these situations.
We use contractual or other means to provide a comparable level of
protection while your personal information is in the possession,
custody or control of a third party. Owens MacFadyen will obtain
written confirmation from such persons that they will provide a
comparable level of protection in respect of your personal
information.
If we provide information in response to a legal enquiry or order,
we ensure that the order is valid and we disclose only the
information that is legally required.
3. Protecting
information
We have thorough security standards to protect our systems and your
information against unauthorized access and use.
We restrict internal access to personal information to the members
of Owens MacFadyen staff required to provide the services for which
you have engaged us. These staff members have been provided with
privacy training, have signed a confidentiality agreement and are
familiar with Owens MacFadyen's privacy policies and procedures
We work to protect personal information from loss, misuse, theft,
as well as unauthorized access, disclosure, copying, use, or
modification.
The methods of protection
include:
* Physical measures, for example restricted access to electronic
and paper records;
* Technological measures, for example, the use of passwords and
encryption; and
* Contractual measures, for example, the use of non-disclosure
agreements with third parties to which Owens MacFadyen discloses
personal information.
We audit our procedures and security measures regularly to ensure
that they are being properly administered and that they remain
effective and appropriate.
4. Providing information access
and accuracy
We will give you access to the information we retain about you upon
request. We will make every reasonable effort to keep your
information accurate and up-to-date. You can help by keeping us
informed of any changes, such as if you move or change telephone
numbers. If you advise us of any errors in our information about
you, we will make the corrections immediately, and make sure they
are conveyed to anyone we may have misinformed.
If you require other information, simply contact or forward a
written request, we will respond to your request within 30
days.
5. Your Privacy Choices
Owens MacFadyen employees and business partners assign great
importance to the confidentiality of the personal information you
have entrusted to us. We have always treated your personal
information confidentially. To respond to any questions or concerns
you may have regarding our privacy policy we have designated a
privacy officer within our firm. In addition to answering
inquiries, the privacy officer is also responsible for ensuring
that the Policy requirements and related procedures are being
met.
All inquiries or complaints regarding privacy should be directed to
the privacy officer by mail, FAX or e-mail at the address below.
All inquiries will be acknowledged within 5 working days and
responded to within thirty (30) days from the date at which the
Owens MacFadyen Group privacy officer has received the inquiry.
To-Linh
Huynh
Privacy
Officer
Owens MacFadyen Group
860 Main Street
Moncton, NB E1C 1G2
Phone: 506-863-6400
Fax: 506-863-6410
E-mail: to-linh.huynh@omg.ca
Privacy
Policy
OMG Benefits Consulting
Inc.
In the course of providing our customers with quality Benefits
Consulting Services, OMG Benefits Consulting Inc. acquires and
stores certain information about its client's employees and their
dependents. Protecting our clients' personal employee information
is not new to OMG Benefits Consulting Inc. Ensuring the
confidentiality of client employee information has always been
fundamental to the way we do business, and our staff takes the
privacy policies and procedures we have in place very serious to
ensure the utmost confidentiality.
Personal Information
is:
Certain personal information about our customers' employee details
that can identify an individual may include, name, age,
identifiable numbers, income, employee data, marital &
dependent status and medical information from time to time.
Information we receive is used
for:
The personal information is necessary for the purposes of OMG
Benefits Consulting Inc. to submit and process collective employee
information to suppliers of Health, Life, Long Term Disability,
Retirement and Travel Plans, for their consideration of quoting on
or providing such services to employee groups in organizations and
companies. It is also used to allow us to understand group and
individual needs to enable us to recommend suitable products and
services and to allow us to manage our business. We will limit the
information we collect to what we need for the intended purpose,
and we will use it only for those purposes.
We retain the information we collect only as long as is required
for the reasons it was collected. We may retain the information
gathered beyond the end of your relationship with us, but only for
so long as it is legally necessary for us to have sufficient
information to respond to any issue that may arise at a later
date.
Disclosure of personal
information:
Release of selected group employee and individual personal
information may be necessary in order for suppliers of group
benefits plans of Health, Life, Long Term Disability, Retirement
and Travel Plans, to quote on and provide the services outlined in
the group contract of which the employees of the respective
companies are a member. As well it may also be required to be
released to government and regulatory authorities as required by
law, and to third party benefit service suppliers on a confidential
basis, when required to administer the benefits outlined in your
contract for your group's policy.
We do not provide or sell any group or individual information to
any outside company for marketing or solicitation. Personal
information about any group or individual information is not
released to a third party unless it is necessary to fulfill the
requirements of the benefit suppliers contracted to provide
services to your group.
We use contractual or other means to provide a comparable level of
protection while your group's employee information is in the
possession, custody or control of a third party. OMG Benefits
Consulting Inc. will obtain written confirmation from such persons
that they will provide a comparable level of protection in respect
to your employee's personal information.
Protecting your
information:
We have thorough security standards to protect our systems and your
information against unauthorized access and use. We restrict
internal access to personal information to the members of OMG
Benefits Consulting Inc. staff required to provide the services for
which you have engaged us. These staff members have been provided
with privacy training, have signed a confidentiality agreement and
are familiar with OMG Benefits Consulting Inc.'s privacy policies
and procedures.
We work to protect our client's information from loss, misuse,
theft, as well as unauthorized access, disclosure, copying, use or
modification. The methods of protection are 1) Physical measures,
for example restricted access to electronic and paper records. 2)
Technological measures, for example the use of passwords and
encryption; and 3) Contractual measures, for example, the
non-disclosure agreements with third parties to which OMG Benefits
Consulting Inc. discloses client information.
We audit our procedures and security regularly to ensure that they
are being properly administered and that they maintain effective
and appropriate.
Providing information access and
accuracy:
We will provide access to the information we retain about
individuals upon their request. It will be necessary for employers
engaging our benefits consulting services to keep us informed of
the accuracy of the employee information on a timely basis and as
is required for the intended purpose of the information provided.
If you advise us of any errors in our information on an individual
or group basis, we will make corrections immediately, and make sure
they are conveyed to anyone we may have misinformed.
Your Privacy Choices:
OMG Benefits Consulting Inc. employees and business partners assign
great importance to the confidentiality of the personal employee
information you have entrusted to us. We have always treated
personal employee information confidentially. To respond to any
questions or concerns you may have regarding our privacy policy we
have designated a privacy officer within our firm. In addition to
answering inquiries, the privacy officer is also responsible for
ensuring that the Policy requirements and related procedures are
being met.
All inquiries or complaints regarding privacy should be directed to
the privacy officer by mail, FAX or e-mail at the address below.
All inquiries will be acknowledged within 5 working days and
responded to within thirty (30) days from the date at which the OMG
Benefits Consulting Inc. privacy officer has received the
inquiry.
To-Linh
Huynh
Privacy
Officer
OMG Benefits Consulting
Inc.
860 Main Street
Moncton, NB E1C 1G2
Phone: 506-863-6400
Fax: 506-863-6410
E-mail: to-linh.huynh@omg.ca