In the course of providing our customers with quality Benefits Consulting
Services, OMG Benefits Consulting Inc. acquires and stores certain
information about its client's employees and their dependents. Protecting
our clients' personal employee information is not new to OMG Benefits
Consulting Inc. Ensuring the confidentiality of client employee information
has always been fundamental to the way we do business, and our staff takes
the privacy policies and procedures we have in place very serious to
ensure the utmost confidentiality.
Personal Information is:
Certain personal information about our customers' employee details
that can identify an individual may include, name, age, identifiable
numbers, income, employee data, marital & dependent status and medical
information from time to time.
Information we receive is used for:
The personal information is necessary for the purposes of OMG Benefits
Consulting Inc. to submit and process collective employee information to
suppliers of Health, Life, Long Term Disability, Retirement and Travel
Plans, for their consideration of quoting on or providing such services to
employee groups in organizations and companies. It is also used to allow
us to understand group and individual needs to enable us to recommend
suitable products and services and to allow us to manage our business. We
will limit the information we collect to what we need for the intended
purpose, and we will use it only for those purposes.
We retain the information we collect only as long as is required for
the reasons it was collected. We may retain the information gathered
beyond the end of your relationship with us, but only for so long as it is
legally necessary for us to have sufficient information to respond to any
issue that may arise at a later date.
Disclosure of personal information:
Release of selected group employee and individual personal
information may be necessary in order for suppliers of group benefits
plans of Health, Life, Long Term Disability, Retirement and Travel Plans,
to quote on and provide the services outlined in the group contract of
which the employees of the respective companies are a member. As well it
may also be required to be released to government and regulatory
authorities as required by law, and to third party benefit service
suppliers on a confidential basis, when required to administer the
benefits outlined in your contract for your group's policy.
We do not provide or sell any group or individual information to any
outside company for marketing or solicitation. Personal information about
any group or individual information is not released to a third party
unless it is necessary to fulfill the requirements of the benefit
suppliers contracted to provide services to your group.
We use contractual or other means to provide a comparable level of
protection while your group's employee information is in the possession,
custody or control of a third party. OMG Benefits Consulting Inc. will
obtain written confirmation from such persons that they will provide a
comparable level of protection in respect to your employee's personal
information.
Protecting your information:
We have thorough security standards to protect our systems and
your information against unauthorized access and use. We restrict internal
access to personal information to the members of OMG Benefits Consulting
Inc. staff required to provide the services for which you have engaged us.
These staff members have been provided with privacy training, have signed
a confidentiality agreement and are familiar with OMG Benefits Consulting
Inc.'s privacy policies and procedures.
We work to protect our client's information from loss, misuse, theft,
as well as unauthorized access, disclosure, copying, use or modification.
The methods of protection are 1) Physical measures, for example restricted
access to electronic and paper records. 2) Technological measures, for
example the use of passwords and encryption; and 3) Contractual measures,
for example, the non-disclosure agreements with third parties to which
OMG Benefits Consulting Inc. discloses client information.
We audit our procedures and security regularly to ensure that they are
being properly administered and that they maintain effective and
appropriate.
Providing information access and accuracy:
We will provide access to the information we retain about
individuals upon their request. It will be necessary for employers
engaging our benefits consulting services to keep us informed of the
accuracy of the employee information on a timely basis and as is required
for the intended purpose of the information provided. If you advise us of
any errors in our information on an individual or group basis, we will
make corrections immediately, and make sure they are conveyed to anyone we
may have misinformed.
Your Privacy Choices:
OMG Benefits Consulting Inc. employees and business partners
assign great importance to the confidentiality of the personal employee
information you have entrusted to us. We have always treated personal
employee information confidentially. To respond to any questions or
concerns you may have regarding our privacy policy we have designated a
privacy officer within our firm. In addition to answering inquiries, the
privacy officer is also responsible for ensuring that the Policy
requirements and related procedures are being met.
All inquiries or complaints regarding privacy should be directed to the
privacy officer by mail, FAX or e-mail at the address below. All inquiries
will be acknowledged within 5 working days and responded to within thirty
(30) days from the date at which the OMG Benefits Consulting Inc. privacy
officer has received the inquiry.
Privacy Officer
Margo Buchanan
OMG Benefits Consulting Inc.
44 Chipman
Hill, Suite 1400
Saint John, NB E2L 2A9
Phone: 506-649-6400
Fax:
506-649-6410
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